Privacy & Tracking

This page is our human readable way of explaining how we work to ensure your privacy. First of all, Tempo doesn’t - and never will - sell your data to any third party or advertiser.

We don’t store the emails you send and receive, but we ask you to allow us to track some of the actions you take while using our mail client. We use this information to better understand how people use Tempo and find possibilities for improvements and new features.

On this page, you will always find the full list of the events we track.

Events tracked anonymously

We use Mixpanel to give us an overview of general usage. All of the data is connected to a unique hash instead of your real account email so it’s unrecognisable when we work with the data.

We still need to connect it to something unique to help us understand if a certain action was performed once by 100 users, or 100 times by one user out of a hundred.

  • Event
  • Properties
    • Account connected
    • App version, OS version, Date
    • Account added
    • App version, OS version, Date
    • Onboarding completed
    • App version, OS version, Date
    • Email action
    • App version, OS version, Date
    • Inbox zero
    • App version, OS version, Date
    • To-do zero
    • App version, OS version, Date
    • Focus sort success
    • App version, OS version, Date
    • Used attachment search
    • App version, OS version, Date
    • Used VIP
    • App version, OS version, Date
    • Used reminder
    • App version, OS version, Date
    • Used focus to-do's
    • App version, OS version, Date
    • Used snooze
    • App version, OS version, Date
    • Used compose
    • App version, OS version, Date
    • Used account toggle
    • App version, OS version, Date

    Events tracked associated with your account

    Tempo is going to be a paid software some day, so we need to create accounts for people to give access to the ones who subscribe.

    We use Intercom to be able to communicate with everybody and do support. Since we don’t run a brick and mortar store where we’d be able to recognise regulars, we summarise data from Mixpanel into more a more generic status message telling us if a user is a regular or new to Tempo without revealing any details of their day to day usage.

    • Events tracked
    • Properties
      • First seen
      • Time and date
      • Last seen
      • Time and date
      • Status – A rough summarisation of past usage into a generic group
      • Onboarding, Casual use, Hooked, Mega hooked or Inactive
      • Perfect week – Fires if used 4+ unique days in a week
      • Date
      • Perfect month – Fires if used 16+ unique days in a week
      • Date

      Read the legal Privacy Policy