Privacy & Tracking

This page is our human, readable way of explaining how we work to ensure your privacy. First of all, Tempo doesn’t - and never will - sell your data to any third party or advertiser.

We don’t store the emails you send and receive, but we ask you to allow us to track some of the actions you take while using our mail client. We use this information to better understand how people use Tempo and find possibilities for improvements and new features.

On this page, you will always find the full list of the events we track.

Events tracked anonymously

We use Mixpanel to give us an overview of general usage. All of the data is connected to a unique hash instead of your real account email, so it’s unrecognisable when we work with the data.

We still need to connect it to something unique to help us understand if a certain action was performed once by 100 users, or 100 times by one user out of a hundred.

Event
Properties
Account connected
App version, OS version, Date
Account added
App version, OS version, Date
Onboarding completed
App version, OS version, Date
Email action
App version, OS version, Date
Inbox zero
App version, OS version, Date
To-do zero
App version, OS version, Date
Focus sort success
App version, OS version, Date
Used attachment search
App version, OS version, Date
Used VIP
App version, OS version, Date
Used reminder
App version, OS version, Date
Used focus to-do's
App version, OS version, Date
Used snooze
App version, OS version, Date
Used compose
App version, OS version, Date
Used account toggle
App version, OS version, Date
Used VIP
App version, OS version, Date

Events tracked associated with your account

Tempo is going to be a paid software some day, so we need to create accounts for people to give access to the ones who subscribe.

We use Intercom to be able to communicate with everybody and do support. Since we don’t run a brick and mortar store where we’d be able to recognise regulars, we summarise data from Mixpanel into more a more generic status message telling us if a user is a regular or new to Tempo without revealing any details of their day to day usage.

Event
Properties
First seen
Time and date
Last seen
Time and date
Status: a rough estimation of past usage into a generic group
Onboarding, Casual use, Hooked, Mega Hooked, or Inactive
Perfect week: fires if used 4+ unique days in a week
Date
Perfect month: fires if used 16+ unique days in a month
Date