Privacy & Tracking

This page is our human, readable way of explaining how we work to ensure your privacy. First of all, Tempo doesn’t - and never will - sell your data to any third party or advertiser.

We don’t store the emails you send and receive, but we ask you to allow us to track some of the actions you take while using our mail client. We use this information to better understand how people use Tempo and find possibilities for improvements and new features.

On this page, you will always find the full list of the events we track.

Events tracked anonymously

We use Mixpanel to give us an overview of general usage. All of the data is connected to a unique hash instead of your real account email, so it’s unrecognizable when we work with the data.

We still need to connect it to something unique to help us understand if a certain action was performed once by 100 users, or 100 times by one user out of a hundred.

Event
Properties
Trial started
App version, OS version, Date
App opened
App version, OS version, Date
Account connected
App version, OS version, Date
Account added
App version, OS version, Date
Onboarding completed
App version, OS version, Date
Subscribed
App version, OS version, Date
Cancelled
App version, OS version, Date
Email action
App version, OS version, Date
Inbox zero
App version, OS version, Date
To-do zero
App version, OS version, Date
Focus sort success
App version, OS version, Date
Used attachment search
App version, OS version, Date
Used VIP
App version, OS version, Date
Used reminder
App version, OS version, Date
Used focus to-do's
App version, OS version, Date
Used snooze
App version, OS version, Date
Used compose
App version, OS version, Date
Used account toggle
App version, OS version, Date
Used VIP
App version, OS version, Date

Events tracked associated with your account

We use Intercom to be able to communicate with our users and offer support. Since we don’t run a brick and mortar store where we’d be able to recognize regulars, we summarize data from Mixpanel informing us of app behavior without revealing any details of personal day to day use.

Besides the standard data attributes that Intercom tracks, we track your status (Trial / StandardMonthly / Standard Yearly / Cancelled).

On our website we use Plausible.io which is a privacy focused non-cookie based analytics tool. We use Plausible to better understand site traffic and specifically which activities result in downloads of the app.