Support & Platforms

What happens on October 29, 2021?

On that day, we are closing the company. Read the announcement.

What does that mean for my active subscription?

If you are currently a paid subscriber to Tempo, you don't have to do anything. We will automatically cancel your subscription and refund your last payment (pro-rata) in the week of October 25, 2021. It can take 2 weeks until you receive the money back on your account.

Can I still use the macOS app after October 29, 2021?

We created a standalone version of our macOS app that can be used also after this date. However, the macOS app will not receive any future updates, nor will we be able to provide any support as the company will be closed.

The macOS app shows a notification stating: "Please authorise all scopes"

The original app stored user data (reminder dates, preferences, etc.) on a server. To make the app no longer depend on that server, the app now stores this information in your Google Drive. In order for the app to work, you need to give the app permission to store this information on your Google Drive.

Can I still use the iOS beta after October 29, 2021?

Unfortunately, we won't be able to offer the iOS beta through TestFlight. As we are closing the company, we will also terminate our Apple Developer certificate. This will prohibit us from keeping the app available through TestFlight.

What happens to my data?

Once we have cancelled your active subscriptions and have refunded your last payment, we will delete your account data in the cloud.

Any questions not covered?

Please reach out to contact@yourtempo.co with any questions.